We appreciate your business! Upon booking, please note your appointment time is guaranteed. The following policies apply:

• Services may be rescheduled if requested at least 24 hours before the booked appointment time.
• Services may be exchanged for a service of equal or lesser cost if the request is made at least 24 hours before the booked appointment time.
• Services may be transferred to another client if the request is made at least 24 hours before the booked appointment time.
• No-shows and clients who cancel with less than 24 hours notice forfeit the payment for the session. Payments made due to no-show or late cancellation are ineligible for insurance billing and compensation.
• All booked and completed services, prepaid packages, or gift cards are non-refundable.